We helped ENPAM meet the challenges of managing a set of complex software applications that required specialized expertise not available within the Foundation.
ENPAM (Ente Nazionale di Previdenza ed Assistenza dei Medici e degli Odontoiatri) Foundation has a rich history in the field of health insurance and assistance in Italy. Its commitment is reflected in the many initiatives and services it offers, including pensions, contributions, accident and sickness assistance, and support for doctors and dentists in Italy and abroad. ENPAM is a point of reference in the sector, supporting medical and dental professionals with a wide range of resources and dedicated services.
ENPAM was faced with the challenge of managing a number of complex software applications that required specialized skills that were not available internally. The Foundation was therefore looking for a reliable partner for technical collaboration, while at the same time feeling the urgency to implement a new internal working method to optimize processes and increase efficiency.
To help ENPAM meet this challenge, we developed an application modernization strategy, starting the process with an initial workshop to identify the key application to start with. This first phase allowed us to learn in detail the critical issues related to the management of each application and the specific needs of ENPAM. We then worked with the ENPAM team using an agile methodology to work on functionality and build an efficient process that would make application management simple and scalable. This approach allowed us to fully understand ENPAM's needs and subsequently extend our support to all other applications.
Application modernization strategies have led to significant progress for ENPAM, allowing it to overcome operational obstacles that previously slowed the development of some parts of the product. The close collaboration between our developers and the Foundation team has fostered a significant exchange of knowledge, with mutual learning in terms of methods, processes and technological skills. The result has been an improvement in the overall performance of ENPAM and in the know-how of its components.