Knowledge Management
We maximize the value of your Knowledge
The most valuable asset of any company is knowledge. Technical knowledge, design know-how, technological expertise, and other forms of expertise contribute to the ability to build profitability every day and respond promptly to business needs and market evolutions. Our Knowledge Management solution will make your teams efficient and quick in accessing all information, internal and external, that can facilitate daily and extraordinary operations.
The information you need is just one search away
Every organization is faced with the challenge of having immediate answers aligned with business goals. Having the necessary information available at all times, whether it is part of the organization's knowledge base or outside it, is hindered by the vast number of containers in which that information is stored. Consider the numerous pieces of knowledge dispersed across various company documents, including design manuals, technical schematics, production files, management systems, and customer relationship management (CRM) systems. These separate, non-aggregated data sets often present challenges in locating and accessing them.
Information Intelligence access has a name: Bleen
Our solution, Bleen, is a full-fledged search engine configured to your company's needs. It allows users to extract complex information from large databases, both internal and external to your company. It is fully integrated with your applications and performs searches based on your company ontology, which means it knows who it is searching for and distinguishes search results based on their value to your teams.
Bleen is an off-the-shelf solution that requires no technical skills or training to use. Its intuitive interface allows users to conduct searches with minimal effort, and auto-generated filters streamline the process. Bleen also combines semantic algorithms and computer vision, enabling it to detect verbal information and recognize images, technical drawings, schematics, and videos.
Benefits
One-click knowledge
Providing your company with a robust knowledge management tool for daily use will give your engineering, technical, sales, and service teams a valuable ally in efficiency. This will enable them to increase productivity and optimize time and resources. The benefits of this solution are significant:
Organization
Our solution ensures consistent organization of information from disparate sources within your company, including ERP, PLM, file systems, and documents.
Optimization
By implementing an organized process of corporate knowledge management, you will reduce the time spent on manual search activities for technical and design information.
Information
You will always be informed about useful new technologies (patents, technical documentation) to consider when designing your products and services.
Updates
You will provide your R&D department with continuous and automatic updates and reports on patents of interest.
Overview
You’ll be able to keep an eye on what your competitors are bringing to market.
Timeliness
You will reduce customer service response time and improve the average quality of responses.
Automation
Automatizzerete i riordini di ricambistica standard.