Goals

What do you want to achieve?

Digital solutions to meet your goals

In order to identify the best tools and skills and deliver tangible benefits, we need to start with a thorough analysis of the necessities that need to be met. All our solutions are based on state-of-the-art technologies, but most importantly, they offer great versatility, allowing us to tailor them to your real needs and goals. Because the only successful answer can only be a customized one.

Bisogni_body

Digital answers for efficiency demands

In an ever-changing world, staying competitive is a challenge: markets are growing more and more complex, public touchpoints are multiplying, and response time to customer and retailer inquiries are getting shorter. In the age of AI and digital transformation, technology plays a crucial role: to be at the core of all business operations, to enhance processes, interactions, and sales. Companies need digital solutions that combine a wide application range and the ability to address targeted and unique technical and management needs with pinpoint accuracy.

Tell us about your goals, we will provide a solution

We do not believe in pre-packaged bundles, but in tailor-made solutions and the expertise to design and implement them. That's why our digital solutions are highly customizable: first we understand your needs, then we will work with you to configure the solution that best suits your business, leveraging the robustness and versatility of our Cloud platform and the opportunities of AI. Get tangible, certain results in defined timeframes.

  • Achieve an efficient, multitasking, effortless online presence
  • Find new customers
  • Generate complex bids and quotes online
  • Improve competitor monitoring
  • Improve Sales Process
  • Improve Customer Service
  • Design your company’s Digital Transformation
  • Manage intellectual property
  • Improve forecasting activities
  • Monitor and optimize production processes

Achieve an efficient, multitasking, effortless online presence

You want to have an effective website to:

  • Attract quality leads and accompany them though their purchase journey;
  • Trigger a dialogue with customers;
  • Activate profitable collaboration with partners and retailers;
  • Effectively carry out everyday operations;
  • Manage large product databases.

Integrating a CMS into a CRM platform, we will support you in creating a comprehensive and modern website that effectively converts leads and can be managed independently.

Using the features of our Rubin Red platform and our expert and attentive consulting, we will create for your company a comprehensive site designed to facilitate digital management of large databases of products or services, enabling easy use through an intuitive back-end that requires no specific technical skills.

Find new customers

You want to leverage digital tools to:

  • expand your audience;
  • enter new markets;
  • increase online sales;
  • refine your sales processes;
  • more effectively manage leads from multiple touch points.

 

Thanks to our deep knowledge of Inbound Marketing, we will support you in creating effective campaigns that make the most of strategy, technology and content to intercept customers early in their search journey and then guide them to the solutions your company offers.

With a solid background in technology and content creation, we will support you in creating campaigns that leverage dedicated CRM automation tools and effective quality content to engage your audience.

We will help you take advantage of all the opportunities of digital marketing, building targeted strategies, integrating business tools and different social platforms, defining and managing B2B lead generation activities and digital advertising on social and search engines (Social Ads and Google Ads).

Leveraging effective multichannel lead generation strategies and using the most advanced CRM and automation tools, we will guide you toward efficient contact management with the goal of turning each lead into a customer.

We will provide you with a comprehensive e-commerce solution that is effective in lead acquisition and customer retention, reserving a number of benefits, including ease of management, integration with your business systems, low cost, and the ability to benefit from effective online marketing activities.

Generate complex bids and quotes online

You want to leverage an advanced tool to:

  • generate quotes for complex objects, composed of several elements or having many variables, such as plants, large machines or particularly articulated services;
  • build each quote independently and in real time.

Thanks to our technology and our technical expertise, we will equip you with a powerful configuration tool to create real-time quotes for complex objects, such as plants and large machines, or articulated services that include many variables and choices.

Improve competitor monitoring

You want effective access to information to:

  • know what new technologies are on the market;
  • access patents and technical documentation;
  • get updates on patents for your R&D department;
  • learn about the technological innovations of your competitors.

 

Our Knowledge Management solution will make your teams efficient and quick in accessing technical and non-technical information, both internal to your company and from external sources, and extremely valuable in all areas where efficient access to information translates into gains in time and resources.

Through our Intellectual Property Management solution, we offer your legal and technical departments a highly efficient and functional way to consult national and international portals quickly and easily, helping you achieve your business goals.

Improve Sales Process

You need efficient tools to:

  • refine the lead management from online and offline touchpoints;
  • convert leads into customers;
  • leverage the best digital tools to gain better efficiency in your sales processes;
  • optimize contact management throughout the distribution chain;
  • have clear visibility of the installer-dealer distribution chain.

 

Leveraging multichannel and effective lead generation strategies and using the most advanced CRM and automation tools, we will guide you toward efficient contact management aimed at turning each lead into a customer.

Combining expertise, multichannel technologies and quality content, we will help you manage digital sales processes and turn leads into customers, offering technical support and training for your teams.

Through innovative solutions and targeted use of CRM automation functions, we will provide you with visibility and control over data from every step of the distribution chain, allowing you to keep control over the needs and demands of end customers and enhance the entire supply chain (distributors, retailers or installers).

With substantial experience in customer service enhancement through cutting-edge technologies, we will support you in a process of refining customer service, improving your customer experience and sales.

Improve Customer Service

You want to refine your operations to:

  • improve your customer service by acquiring effective methodologies and innovative tools;
  • shorten customer service response times and improve the average quality of responses.

With substantial experience in customer service enhancement through cutting-edge technologies, we will support you in a process of refining customer service, improving your customer experience and sales.

Our Knowledge Management solution will make your teams efficient and quick in accessing technical and non-technical information, both internal to your company and from external sources, and extremely valuable in all areas where efficient access to information translates into gains in time and resources.

Design your company’s Digital Transformation

You want expert and targeted support to:

  • acquire specific skills to design and implement your digital transformation;
  • leverage robust data to build effective business and marketing strategies;
  • interact effectively with your audiences through an omnichannel strategy.

 

We design solutions tailored to your company's specific needs and optimize the applications you use, with the goal of providing you with the best tools for your business and ensuring the highest competitiveness.

We develop software for your operation that is targeted towards speed and efficiency, working with a DevOps logic of continuous automation, scalability and deployment, and effective interaction with your teams and operations.

We offer your company the benefits of Cloud services, increasing the speed, performance, scalability and functionality of your applications, according to a modernization strategy and an Agile approach and pair programming work with your team.

We build functional interfaces for your users and design fulfilling digital experiences geared towards information acquisition, lead conversion, and customer retention, according to your business goals.

We guide your teams in acquiring and implementing the principles of Agile Methodology, identifying primary goals and setting guidelines to accomplish them, resulting in faster time-to-market, reduced costs and enhanced performance.

We address your need for up-to-date, integrated and efficient applications that support your company's competitiveness and enable optimization of your IT department's operational resources and efforts.

Our Knowledge Management solution will make your teams efficient and quick in accessing technical and non-technical information, both internal to your company and from external sources, and extremely valuable in all areas where efficient access to information translates into gains in time and resources.

Through our Intellectual Property Management solution, we offer your legal and technical departments a highly efficient and functional way to consult national and international portals quickly and easily, helping you achieve your business goals.

With the capabilities of the most comprehensive CRM platform and strong expertise in data analysis, we will support you in mapping the customer journey of your contacts and creating data-driven strategies.

With the Single Customer View, we will provide you with a privileged and always up-to-date view of your customers to better manage large amounts of information and get clear guidance for every strategic and business decision.

Manage intellectual property

You want to be able to have an effective tool to:

 

  • consistently organize product content from multiple enterprise systems, such as ERP, PLM, FileSystems, and document sources;
  • create an organized process for Intellectual Property management, breaking down manual search activities for patent and non-patent scientific material;
  • discover useful new technologies (patents, technical documentation) on the market to consider in your design;
  • receive continuous patent updates for your R&D department;
  • find out what technological innovations your competitors are preparing;
  • reduce customer service response times and improve the average quality of responses;
  • automate standard parts reorders.

Our Knowledge Management solution will make your teams efficient and quick in accessing technical and non-technical information, both internal to your company and from external sources, and extremely valuable in all areas where efficient access to information translates into gains in time and resources.

Through our Intellectual Property Management solution, we offer your legal and technical departments a highly efficient and functional way to consult national and international portals quickly and easily, helping you achieve your business goals.

Improve forecasting activities

You need to equip your company with tools to:

  • more accurately measure revenues, costs, margins and product turnover;
  • Analyze sales network effectiveness and efficiency;
  • Improve Budgeting and Forecasting estimate accuracy;
  • Reduce the cost of managing merchandise stocks by specifically analyzing inventory;
  • analyze in detail the costs derived from scrap and cast-offs;
  • create reporting to be shared periodically with their salespeople;
  • have a more advanced management control than what you can obtain with a standard management system or Excel.

Our Business Intelligence service will guide you in the effective digitization of management and control processes and provide you with aggregated, usable, integrated data through a tool that combines information from all business sources and makes it accessible and usable in real time.

Monitor and optimize production processes

You want to benefit from the advantages of advanced digital tools to:

  • streamline an entire production or operational process that is being processed on different systems or machines;
  • evaluate the possible ROI impact of a new application or machinery;
  • monitor a specific process in real time to identify critical issues and costly errors (scrap, defects);
  • obtain reliable estimates by analyzing historical process data and making predictions about future events, behaviors, and outcomes;
  • simulate what-if scenarios of an entire process, including considering multiple production lines, multiple plants, multiple companies (subsidiaries or suppliers).

Our Process Mining platform and Digital Twin capabilities embody operational excellence and business process improvement: they combine specific expertise, advanced analytics, technology, and Artificial Intelligence, addressing both production and organizational process innovation from a holistic and organic perspective.

Want to learn more?

Here's how our technology is benefiting businesses

Success Stories

Our best projects so far

We have supported several organizations in their digitization and enhancement of services, operations, and tools.
Learn about some of our success stories here.

NSP-24_Case Histories_Process Innovation_OMIS
Configuratore Commerciale
OMIS: Pioneering Digital Innovation with Declaro We helped OMIS implement Declaro, Neosperience's powerful sales...
NSP-24_Case Histories_Process Innovation_Clerici
Business Intelligence
Clerici and Neosperience: a successful partnership for Digitization and Innovation We helped Clerici digitize a large...
NSP-24_Case Histories_CRM_MCZ - Lead Management
Lead Management
Lead Management: warm contacts for targeted sales The implementation of an innovative Lead Management project, which...
NSP-24_Case Histories_CRM_Dainese - Digital HR
Digital HR
A project for the world of Human Resources Using the most advanced features of the CRM platform, we have developed a...
NSP-24_Case Histories_ERP_Novaresine
ERP
From standard to limitless performance We helped Novaresine move from a management system based on a make-to-order...
NSP-24_Case Histories_ACD_ENPAM - Application Modernization
Application Modernization
Transforming process and systems management: the success of Application Modernization We helped ENPAM meet the...
NSP-24_Case Histories_ERP_Euroimpianti
ERP
Cementing growth with versatile tools We joined Euroimpianti, responding to the company's need to support the...
NSP-24_Case Histories_Digital Business_Veneta Cucine - Siti Web B2B2C
B2B2C Websites
Website and digital marketing to cement Veneta Cucine's role We accompanied Veneta Cucine in its construction of an...
NSP-24_Case Histories_CRM_Mattei - Digital Empowerment
Website + CRM
Digital Empowerment: new power to contact management Through a strategic process of wide-ranging digital...
NSP-24_Case Histories_CRM_TeamSystem - Digital Sales Enablement
Digital Sales Enablement
Digital Sales Enablement: programmed to sell Through a sophisticated Digital Sales Enablement project, we supported...